Service Delivery Technician II

Whitney, TX

Full Time

Posted October 14, 2026

$90k - $134k· Est.

Application opens on company website

Source: Workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 15, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
Pay provenance: Estimated benchmark; not employer-provided

Career growth — a defined progression from Associate through Lead Operator and beyond, with ongoing investment in your development

Demonstrated desire to provide the highest levels of customer service
Cheerful and enthusiastic attitude
Strong verbal and written communication skills
Good problem solving, decision-making skills
Strong PC skills including word processing and spreadsheets
Ability to learn quickly and develop new product skills independently
Ability to manage multiple projects and shifting workloads in a fast-paced environment
Knowledge of reflectance, length and decibel loss within test equipment
Knowledge of Visio, AutoCad a plus
Knowledge of ITIL framework and service level standards a plus
Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
Willingness to work on call rotation
Experience/Skills: 3-5 years customer service experience in a technology company and/or 2 years technical experience in a customer-centric company Education: Minimum education requirement of High-School diploma or GED equivalent. College degree preferred but will consider applicants with equivalent work-related experience Work Environment And Physical Demands
May involve lifting of equipment and supplies (up to 50 pounds).
Considerable walking, bending and standing.
Must be able to accomplish all physical requirements and activities applicable to the role.