Community Affairs Manager

The Community Affairs Manager supports successful market entry, development, construction, and ongoing operations by building trusted stakeholder relationships and proactively managing community, political, regulatory, and reputational risks. Working across assigned markets, this role develops and executes community engagement strategies, supports permitting and entitlement efforts, and serves as a primary CyrusOne representative throughout the project lifecycle.
The Community Affairs Manager works in close coordination with the Government Affairs and Public Policy team and collaborates with Land Planning & Strategy, Development, Marketing, Legal, Engineering, Construction, Operations, Community Investment, and external partners to foster community trust, ensure alignment on local government engagement and related policy matters, identify emerging risks, and support successful project execution and long-term market success.
Development, Due Diligence & Market Entry
• Partner with Land Planning & Strategy to assess community sentiment, stakeholder dynamics, and social risk factors throughout site evaluation and due diligence activities, supporting successful market entry and project advancement.
• Develop community outreach and stakeholder engagement strategies for new developments in partnership with the Vice President, Community Affairs and external consulting partners.
• Lead execution of community affairs strategies throughout assigned markets, serving as a primary CyrusOne representative from due diligence through development, construction, and operations.
• Identify, prioritize, and manage relationships with key external stakeholders including elected officials, municipal staff, economic development organizations, school districts, community organizations, business leaders, and neighboring property owners.
• Partner with Marketing to develop project microsites, presentations, fact sheets, talking points, FAQs, and other community-facing materials.
• Plan, coordinate, and facilitate public meetings, stakeholder briefings, open houses, and community engagement events.
• Engage and prepare appropriate executives, subject matter experts, and internal stakeholders to participate in community-facing activities.
• Support tax incentive and economic development initiatives through engagement with local, regional, and state government agencies.