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Manager, Client Programs and Business Development

Charles River Associates
Location not specified
Full Time
Posted October 30, 2025
$100k - $120k
Not Specified
Visa Sponsored
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Job Description

The role involves driving revenue growth through client relationship management and cross-practice business development, including developing engagement frameworks, leveraging thought leadership, analyzing opportunities, and coordinating activities to expand client relationships and practice areas within a professional services consulting firm.

Key Responsibilities

  • Develop and implement unified client relationship management frameworks for law firm and corporate clients
  • Create standardized processes for consistent, high-quality client engagement across practice areas and regions
  • Design and manage client programs to position consultants for business development success
  • Identify and pursue new business opportunities through strategic relationship building and whitespace analysis
  • Coordinate strategic introductions between consultants and clients to expand practice area engagement
  • Leverage thought leadership content to open new client conversations and demonstrate capabilities
  • Utilize analytics and client dashboards to identify high-potential opportunities and measure program effectiveness
  • Coordinate and enable consultants with market intelligence, client insights, and strategic frameworks

Requirements

  • 5-8 years of experience in business development, client relationship management, or program management, preferably within professional services
  • Proven track record of identifying and converting business opportunities through strategic relationship building
  • Strong analytical skills with experience using CRM systems and business intelligence tools
  • Excellent project management and coordination abilities with demonstrated success managing complex, multi-stakeholder initiatives
  • Understanding of professional services business models and client buying behaviors

Benefits & Perks

Salary range of $100,000 - $120,000 with potential bonus incentive compensation
Work location flexibility with at least 3 to 4 days in the office per week
Comprehensive benefits package including medical, dental, and vision insurance
401(k) retirement plan with employer match
Life and disability insurance
Paid time off including vacation, sick leave, holidays, and paid parental leave
Wellness programs and employee assistance resources
In-house immigration support for foreign nationals and international business travelers
Skills development programs including technical training, presentation skills, internal seminars, and career mentoring
Leadership and collaboration opportunities through internal development activities

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