Job Description
The role involves leading a team of Value Engineers to drive customer success by identifying, demonstrating, and expanding the value of Celonis' Process Intelligence Platform through strategic engagement, process optimization, and stakeholder management in the DACH region.
Key Responsibilities
- Lead and oversee the end-to-end customer value journey, including landing, expanding, adoption, and renewal of accounts.
- Translate customer strategic objectives into high-impact use cases and promote the Process Intelligence Platform.
- Communicate value opportunities and strategic roadmaps to C-Level executives and senior stakeholders.
- Facilitate business value workshops and identify opportunities for process improvements using Celonis tools.
- Build strategic expansion roadmaps to embed Celonis solutions as a core part of customer organizations.
- Present results and realized value to senior management and ensure customer success through improvement measures.
- Develop and mentor a team of Value Engineers, fostering talent growth and a positive work environment.
- Allocate resources effectively to meet sales, renewal, value, and adoption targets.
- Engage with senior stakeholders to position Celonis as a strategic business transformation platform.
Requirements
- Proven track record of 10 years as a people and business leader in a customer-facing role with a Consultancy or a SaaS Provider.
- Demonstrated ability to lead by example - being on the front line side-by-side with your teams, showing hands-on leadership and acting as a role model for the organization.
- Experience in preparing and communicating results to senior executives, both internally and externally, demonstrating executive presence and engagement as a sparring partner and thought leader for senior stakeholders at client organizations.
- Ability to qualify Value Engineering (VE) engagements, steer resource allocation efficiently, and champion the value selling methodology with customers, demonstrating commercial acumen.
- Deep knowledge of end-to-end business processes across various business domains such as Finance and Supply Chain, with the ability to build a compelling value roadmap for the customer, demonstrating strong business acumen.
- Deep fluency in the strategic challenges of the DACH C-Suite, particularly in Banking, Insurance, Pharma, and Retail industries.
- Strong understanding of SaaS business models and experience with enterprise software such as Process Intelligence Mining, RPA, ERP systems, BI tools, and modern AI technologies.
- Proven track record in overseeing customer engagements and enabling teams to effectively demonstrate value, with skills in guiding IT-facing teams and translating technical capabilities into strategic business outcomes.
- Proven track record of promoting innovation and experimentation, enabling teams to develop new models and use cases for software solutions tailored to customer needs, delivering measurable business impact.
- Experience following the Celonis value selling methodology throughout the customer journey, including discovery, qualification, value assessments, and proofs, demonstrating the ability to realize the full value potential of the Celonis Process Intelligence Platform.
- Proven track record of identifying and prioritizing use cases, implementing improvement measures, and acting as a change agent for the customer to ensure value realization.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
gym subsidies
counseling and well-being programs
internal mobility and mentorship opportunities
clear career paths
community and support through inclusion and belonging programs
Ready to Apply?
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