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Job Description
The role involves leading end-to-end implementations of Celonis process mining solutions for strategic customers, focusing on operational and supply chain processes, while managing project delivery, stakeholder communication, and ensuring customer satisfaction.
Key Responsibilities
- Lead end-to-end Celonis implementations for strategic customers, focusing on operational and supply chain processes.
- Articulate Celonis product positioning and collaborate with sales, partners, and value engineering to establish service value propositions.
- Manage project planning, scheduling, and execution to ensure timely delivery and customer satisfaction.
- Lead complex transformational programs to optimize supply chain and operational processes, improving resilience and service levels.
- Coordinate resources, scope, and budgets across multiple projects using detailed project plans.
- Engage with senior stakeholders to understand goals and ensure successful implementation of solutions.
- Serve as primary contact for product feature requests and escalation of support issues.
- Communicate project status, risks, and issues regularly to internal teams and customers.
- Maintain project documentation and update project management systems for accurate reporting.
- Proactively identify and escalate risks and issues to minimize impact on project success.
- Provide guidance and mentorship to implementation teams, including partner resources, ensuring adherence to methodologies.
Requirements
- Client-facing Project Management experience in enterprise software implementations, managing multiple projects concurrently.
- Extensive experience in project management disciplines, including documenting and maintaining project plans, risk issue action logs, and driving problem resolution in partnership with customers and Celonis executives.
- Strong communication skills and a background in consulting with a proven ability to manage stakeholders and project timelines.
- Experience in people managing consulting teams both onshore and offshore.
- Experience in positioning Services, writing proposals and statements of work within a complete ecosystem of customers and partners.
- A history of working with an ecosystem of partners and managed co-delivery.
- Ability to effectively set and manage customer expectations.
- Strong analytical skills, especially in applying technology solutions to core business problems.
- Ability and willingness to be certified in Celonis products.
- Project management certifications such as PMP, Prince2, or Safe Agile.
- Bachelor's or Master's degree in Computer Science, Engineering, Mathematics or other related field.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to gym subsidies
counseling and well-being programs
internal mobility and mentorship opportunities
clear career paths
opportunities for professional growth
collaborate globally in an international team
Ready to Apply?
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