Job Description
At Celonis, we believe our people make us who we are and that “The Best Team Wins”.
Key Responsibilities
- AI Discovery & Solutioning: Understand customers' AI strategies and sector-specific challenges (e.g., demand forecasting, out-of-stock prevention, shelf placement, trade spend analytics). Find the best problem-solution fit and translate business requirements into innovative, needle-moving solutions.
- Pre- and Post-Sales Execution: Drive the full customer lifecycle. Lead technical discovery and capability demonstrations during pre-sales, and remain deeply involved post-sale to guide implementation and ensure agreed value and adoption thresholds are met.
- Hackathons & Prototyping: Leverage cutting-edge AI technologies to rapidly build creative prototypes during customer hackathons. Solve critical pain points specific to inventory routing, fulfillment, and promotional alignment with a proactive, "can-do" approach.
- Agentic Process Transformation: Shift customers from traditional, rule-based automation to autonomous AI agents empowered by Process Intelligence (e.g., autonomous inventory replenishment, intelligent deduction management), ensuring real ROI on AI deployments.
- Proof Projects: Architect and execute business-critical Proof-of-Value projects. Deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails, integrating seamlessly with enterprise retail data, identity protocols, and consumer data privacy frameworks.
- Domain & Industry Leadership: Serve as the primary technical subject matter expert for the CPG and retail sectors. Scale deep domain expertise across the organization to deliver high-value solutions for global brands, mega-retailers, and distribution partners.
- Smart Warehouse & Fulfillment Operations: Champion modern distribution initiatives. Specialize in warehouse management system (WMS) optimization, RFID inventory tracking, micro-fulfillment centers, dynamic order routing, and fulfillment center workflows for high-velocity retail operations.
- Omnichannel & DTC Transformation: Act as a technical advisor on the transition to seamless omnichannel and Direct-to-Consumer (DTC) execution. Optimize order-to-cash cycles, customer returns processing, dynamic pricing models, and loyalty program integrations.
- Sustainable Supply Chain & Eco-Fulfillment: Drive technical strategy for sustainable retail operations. Focus on tracking Scope 3 emissions, optimizing cold-chain efficiency, reducing perishable food waste, and streamlining sustainable packaging workflows across the distribution network.
Requirements
- Experience: 8+ years leading end-to-end technical pre-sales and post-sales engagements within the CPG, retail, or e-commerce space. Proven ability to define AI roadmaps, build compelling ROI/TCO business cases, and guide technical implementations to value realization.
- Domain Expertise: Deep understanding of retail and CPG business processes. In-depth experience in domains such as Inventory Management, Supply Chain, Trade Promotion, Category Management, or Loss Prevention, with the ability to translate strategic requirements into impactful solutions.
- Technical Proficiency: Solid knowledge of Python and common ML libraries (LangChain, pandas, pydantic, sklearn, PyTorch), as well as data engineering tools relevant to handling large-scale POS, transactional, and inventory data.
- Communication Skills: Strong presentation and storytelling skills for both internal and external stakeholders (C-level executives, VPs of Merchandising, and Supply Chain Leaders), capable of leading technical whiteboarding sessions, formal readouts, and live demos.
- Education: Bachelor’s Degree required; Master's Degree in computer science, business analytics, engineering, mathematics, or a related field (or equivalent work experience) preferred.
- Agentic Systems: Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, with rigorous evaluations for enterprise consumer environments.
- LLM Ecosystem: Working knowledge of OSS packages like LangChain or LlamaIndex.
- Cloud & Enterprise Stack: Experience deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex) and familiarity with enterprise data structures (SAP, Salesforce Commerce Cloud, Snowflake, POS formats).
- Generative AI: Expertise in GenAI techniques (RAG, few-shot learning, multi-agent orchestration, multimodal understanding) to build high-impact use cases like automated customer service workflows, intelligent product catalog enrichment, or automated promotion generation.
- Sponsorship is not available for this role.
- The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
- The base salary range below is for the role in New York, based on a Full Time Schedule.
- $160,000
- —
- $190,000 USD
Ready to Apply?
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