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Job Description
The Senior Value Engineer at Celonis is responsible for guiding customers through data-driven business transformation by identifying value opportunities, building business cases, supporting platform adoption, and managing the entire customer journey to ensure measurable business impact and long-term growth.
Key Responsibilities
- Partner with sales teams to manage the end-to-end customer value journey
- Identify customer needs and translate strategic goals into specific use cases
- Create business cases, product demos, and presentations to demonstrate value
- Conduct Proof of Value projects and present results to executive stakeholders
- Lead workshops to identify process improvement opportunities and drive change initiatives
- Develop and present strategic roadmaps for long-term platform adoption and growth
- Manage customer relationships throughout the entire lifecycle, including expansion and renewal efforts
Requirements
- Experience in Value Selling or Consultative Sales leading a process of discovering customer needs, qualifying opportunities, building a business case, conducting value assessments, and running Proof of Value (PoV) projects.
- Proven ability to demonstrate and sell based on value such as ROI or strategic impact rather than just product features.
- Strong understanding of SaaS products, especially SaaS AI platforms or complex IT solutions, with the ability to hold technical discussions with a customer’s IT team.
- Hands-on experience building technical demos, such as creating dashboards, simple applications, or automated workflows.
- Experience using AI Large Language Models (LLMs), agents, etc., in an enterprise context is a plus.
- Experience in a post-sales role such as Customer Success or Implementation Consulting, focused on helping customers achieve business results with a product.
- A track record of driving user adoption, training users, establishing operating models like a Center of Excellence, and securing renewals or expansions.
- Ability to manage multiple, complex projects simultaneously, especially IT-related projects, controlling scope, timeline, and stakeholder expectations.
- Experience coordinating with internal teams and external partners like consulting firms to deliver projects successfully.
- Proven experience preparing materials for and presenting results to senior leaders (C-Level, VPs), both externally at the customer and internally.
- Comfortable communicating, negotiating, and managing expectations at an executive level.
- Deep knowledge or practical experience in specific business functions such as Manufacturing or Supply Chain (e.g., Procurement, Order Management).
- Experience with large-scale transformation initiatives such as Shared Services or ERP system migrations.
- Strong understanding of trends, challenges, and strategic opportunities within specific industry verticals such as Manufacturing, Life Sciences, CPG, or Retail.
- Experience tailoring proposals and roadmaps to address the specific C-suite agenda of a given industry.
- Bilingual proficiency in Korean and English.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to gym subsidies
counseling and well-being programs
internal mobility and career growth opportunities
mentorship programs
collaborate globally in an international team
contribute ideas in an open, autonomous environment
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