Job Description
The role involves acting as a trusted advisor to customers by driving business transformation through process intelligence, identifying value opportunities, building business cases, and ensuring the adoption and expansion of the Celonis platform to deliver measurable process improvements and strategic value.
Key Responsibilities
- Translate customer objectives into value assessments and proof-of-value projects
- Build business cases and demos leveraging industry benchmarks and best practices
- Conduct value assessments and facilitate business value workshops
- Identify and qualify opportunities for process improvement and enterprise-wide change
- Present results and realized value to senior management and C-level executives
- Manage the end-to-end customer value journey, including landing, expanding, adoption, and renewal
- Develop strategic expansion roadmaps to embed Celonis as a core business transformation platform
- Provide feedback to product development teams based on new use cases
Requirements
- Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement, and respective Software deployment, ideally in a customer-facing role in Solution Consulting, IT Management Consulting with a Business Software SaaS Provider, or a Consultancy, or in an Inhouse role such as within a Center of Excellence for Data Mining Analytics Intelligence within an Enterprise.
- Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent, and training users and process owners to realize value.
- Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives such as Shared Services Transformation or System Transformation.
- Good knowledge of Business Software SaaS applications (e.g., SAP), with experience in implementing RPA, BI Tools, and building Dashboards, Apps, and Action Flows, as well as knowledge of Python, SQL, and AI.
- Experience in collaborating with IT teams.
- Experience in planning and managing project scopes, expectations, and timelines, managing multiple projects at different stages of the value journey, and leveraging partners from the Celonis Ecosystem.
- Experience in preparing and communicating value roadmaps and results to stakeholders and management, both internally and externally, with excellent communication and presentation skills in English.
- Ideally, expertise in one or more industries such as Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, or Chemicals, with the ability to develop a deep understanding of industry trends and strategic opportunities.
- A degree in Technology Management, Industrial Business Engineering, Business Informatics, Computer Science, Mathematics, Economics, or a comparable degree program.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to resources such as gym subsidies, counseling, and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
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