Job Description
As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company.
Requirements
- 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments.
- Strong knowledge of macOS and Windows 11 operating systems.
- Experience with Active Directory as well as Azure Active Directory.
- Understanding of TCP/IP networks and fundamental network troubleshooting skills.
- Proficiency in M365 administration and support.
- Strong knowledge of collaboration tools such as Microsoft Teams and Zoom.
- Experience with Mobile Device Management (MDM) solutions like Intune and Kandji
- Familiarity with operating and maintaining network components such as video conferencing systems (Google Meet/MS Teams) and network printers.
- Strong communication skills with the ability to work effectively in a global, multicultural team.
- Detail-oriented, with excellent problem-solving abilities and a proactive mindset.
- Capable of managing multiple tasks and projects in a fast-paced environment
- A team player who is motivated to provide excellent customer service and continuous improvement in IT processes.
- ITIL V4 Foundation certification
Ready to Apply?
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