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Information Systems - Open Source Technical Architect

Canonical
Remote
Full Time
Posted December 1, 2025
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Job Description

The role involves designing and implementing global infrastructure solutions, automating operations, and ensuring reliability and security for Canonical's internal cloud and IT systems, impacting the Ubuntu platform used worldwide.

Key Responsibilities

  • Define and implement a holistic vision for world-class internal cloud infrastructure
  • Maintain and update the technical design roadmap and guidelines for SREs to improve reliability, resilience, and scalability
  • Collaborate with cloud-ops software development teams on roadmap, requirements, and prioritization
  • Advise IS management on technology choices, reliability, resilience, and business cases
  • Lead technical decisions to develop scalable, self-service solutions
  • Work with security teams to establish best practices and mitigate threats
  • Automate operations for distributed systems across global enterprise environments
  • Design service architecture, documentation, policies, and operational procedures in collaboration with development teams
  • Analyze incidents to identify root causes and implement structural improvements

Requirements

  • Exceptional academic track record from both high school and university
  • Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
  • Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
  • Track record of going above-and-beyond expectations to achieve outstanding results
  • Extensive knowledge of cloud computing concepts, technologies operation
  • Practical knowledge of Linux networking, routing, and firewalls, internet transit and large scale bandwidth networking
  • Experience dealing with significant production outages, incident response and postmortems
  • A passion for writing, sharing, and maintaining enterprise open-source software solutions
  • Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
  • Familiarized and passionate about open-source, especially Ubuntu or Debian
  • Define, get buy-in and implement the holistic vision of a world class internal cloud
  • Setup, maintain and update the technical design roadmap and guidelines for the SREs within IS, with the aim of improving reliability, resilience, operational scalability, and technical scalability
  • Collaborate with, and provide the cloud-ops software development teams with input for roadmap, requirements and prioritization to build a world-class, highly standardized and automated operation
  • Provide the IS management with input and advice with regards to technology, reliability, resilience and business cases
  • Lead technical choices to implement solutions as self-service products, ensuring scalable operation
  • Collaborate with product security as well as operations security to set best practice and mitigate new threats in a timely manner
  • Automate operations for reuse across the world’s largest companies, taking into consideration the complexities of distributed systems
  • Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
  • Analyze incidents and events, and establish the reasons behind them, and what structural improvements can be made to minimize reoccurrence

Benefits & Perks

Competitive compensation with annual review and performance-driven bonus or commission
Work from home with a distributed work environment
Twice-yearly in-person team sprints in interesting locations worldwide
Personal learning and development budget of USD 2,000 per year
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Travel upgrades and Priority Pass for long-haul company events

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