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Customer Service Representative (Full Time)

Bonedry
Indianapolis, Indiana
Full Time
Posted February 7, 2025
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Job Description

The Customer Service Representative at Bone Dry Roofing will manage a high volume of inbound and outbound calls, ensuring a positive experience for customers by addressing inquiries, scheduling appointments, and providing efficient responses. This full-time position requires a customer-focused, detail-oriented individual to work onsite in Indianapolis.

Key Responsibilities

  • Handle a high volume of inbound and outbound calls
  • Listen to clients to understand the reason for their call
  • Address all questions or complaints
  • Schedule appointments
  • Provide accurate and efficient responses

Requirements

  • Must handle a high volume of inbound and outbound calls.
  • Must create a positive experience for each caller.
  • Must listen to clients to understand the reason for their call.
  • Must address all questions or complaints.
  • Must schedule appointments.
  • Must provide an accurate and efficient response.
  • Must be customer-focused, detail oriented, and efficient.
  • Must be professional, reliable, knowledgeable, and adaptable.
  • Must work onsite at the Indianapolis office.
  • Must be available for full-time shifts, with options including Monday to Friday 7:00am to 4:00pm, 9:00am to 6:00pm, 10:00am to 7:00pm, or 12:00pm to 9:00pm.

Benefits & Perks

Compensation/salary range
Full Time shift options available
Onsite work location at Indianapolis office
Equal Opportunity Affirmative Action employer

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