Customer Service Representative****
BonedryPosted January 31, 2025
Indianapolis, Indiana
Not SpecifiedFull Time
Job Description
The Customer Service Representative at Bone Dry Roofing will manage a high volume of inbound and outbound calls, ensuring a positive experience for customers by addressing inquiries, scheduling appointments, and providing efficient responses. This role requires a customer-focused, detail-oriented individual who can work onsite in Indianapolis.
Responsibilities
- •Handle a high volume of inbound and outbound calls
- •Listen to clients to understand the reason for their call
- •Address all questions or complaints
- •Schedule appointments
- •Provide accurate and efficient responses
Requirements
- •Must handle a high volume of inbound and outbound calls.
- •Must create a positive experience for each caller.
- •Must listen to clients to understand the reason for their call.
- •Must address all questions or complaints.
- •Must schedule appointments.
- •Must provide an accurate and efficient response.
- •Must be customer-focused, detail oriented, and efficient.
- •Must be professional, reliable, knowledgeable, and adaptable.
- •Must work onsite at the Indianapolis office.
- •Must be available for either full-time (Monday to Friday 12:00pm to 9:00pm) or part-time (Monday to Friday 10:00am to 2:00pm) work schedule.
Benefits
- •Compensation/salary range
- •Work schedule: Fulltime Monday to Friday 12:00pm to 9:00pm or Parttime Monday to Friday 10:00am to 2:00pm
- •Onsite work location at Indianapolis office
- •Equal Opportunity Affirmative Action employer
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