NextGenEnergyJobs.com

Customer Service Representative****

Bonedry
Posted January 31, 2025

Indianapolis, Indiana

Not Specified

Full Time

Job Description

The Customer Service Representative at Bone Dry Roofing will manage a high volume of inbound and outbound calls, ensuring a positive experience for customers by addressing inquiries, scheduling appointments, and providing efficient responses. This role requires a customer-focused, detail-oriented individual who can work onsite in Indianapolis.

Responsibilities

  • Handle a high volume of inbound and outbound calls
  • Listen to clients to understand the reason for their call
  • Address all questions or complaints
  • Schedule appointments
  • Provide accurate and efficient responses

Requirements

  • Must handle a high volume of inbound and outbound calls.
  • Must create a positive experience for each caller.
  • Must listen to clients to understand the reason for their call.
  • Must address all questions or complaints.
  • Must schedule appointments.
  • Must provide an accurate and efficient response.
  • Must be customer-focused, detail oriented, and efficient.
  • Must be professional, reliable, knowledgeable, and adaptable.
  • Must work onsite at the Indianapolis office.
  • Must be available for either full-time (Monday to Friday 12:00pm to 9:00pm) or part-time (Monday to Friday 10:00am to 2:00pm) work schedule.

Benefits

  • Compensation/salary range
  • Work schedule: Fulltime Monday to Friday 12:00pm to 9:00pm or Parttime Monday to Friday 10:00am to 2:00pm
  • Onsite work location at Indianapolis office
  • Equal Opportunity Affirmative Action employer

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