Job Description
The Customer Service Representative at Bone Dry Roofing will manage a high volume of inbound and outbound calls, ensuring a positive experience for customers by addressing inquiries, scheduling appointments, and providing efficient responses. This role requires a customer-focused and detail-oriented individual to work onsite in the Indianapolis office.
Key Responsibilities
- Handle a high volume of inbound and outbound calls
- Create a positive experience for each caller
- Listen to clients to understand the reason for their call
- Address all questions or complaints
- Schedule appointments
- Provide accurate and efficient responses
Requirements
- Must handle a high volume of inbound and outbound calls.
- Must create a positive experience for each caller.
- Must listen to clients to understand the reason for their call.
- Must address all questions or complaints.
- Must schedule appointments.
- Must provide an accurate and efficient response.
- Must be customer-focused, detail oriented, and efficient.
- Must be professional, reliable, knowledgeable, and adaptable.
- Must work onsite at the Indianapolis office.
- Must be available for one of the following work schedules: Fulltime Monday to Friday 12:00pm to 9:00pm or Parttime Monday to Friday 10:00am to 2:00pm.
Benefits & Perks
Compensation/salary range
Work schedule: Fulltime Monday to Friday 12:00pm to 9:00pm or Parttime Monday to Friday 10:00am to 2:00pm
Onsite work location at Indianapolis office
Equal Opportunity Affirmative Action employer
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