Job Description
Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry.
Key Responsibilities
- Manage intake of service requests from service customers
- Develop and maintain positive relationships with customers
- Coordinate schedules with Service Managers to ensure projects are being scheduled promptly
- Communicate scheduling updates proactively to customers throughout the project lifecycle
- Identify and develop process improvements as we look to grow our service division nationally
- Assist in the invoicing process in Jobba and Acumatica
- Manage accounts receivable (AR) for our service and residential low-slope customers
- Participate in quarterly service review meetings with our service clients
- Coordinate with internal departments to support smooth roofing service operations
Requirements
- 1–2 years of customer service experience preferred
- High School diploma or GED required
- Valid driver’s license required
- Strong communication skills and proven ability to build client relationships effectively
- Ability to multi-task and prioritize tasks in a fast-paced environment
- Willingness to work long hours during the busy season
- Strong organizational skills with experience or ability to learn industry software (Jobba and Acumatica)
Benefits & Perks
- Medical, Dental, and Vision Insurance plans available to full-time employees
- Company Paid Life, & Short-Term Disability Insurance
- 401K Plan with Company Match
- PTO, Vacation & Paid holidays
- Weekly Pay
- Opportunities for career advancement and skill development
- Free access to on-site gym and shower
Ready to Apply?
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