At the core of everything we do is our commitment to safety.
Key Responsibilities
Own the customer experience blueprint. Define how interactions with the Aurora Driver are consistent, simple, and unified with the broader operational ecosystem
Design customer-facing digital tools across web, mobile, and partner integrations
Do just enough research to generate actionable insight, then use it to drive product decisions, not decorate them
Tie your work directly to outcomes. For example, ensure support feels like a natural part of the product by designing self-serve recovery paths that allow users to resolve issues in under 5 minutes
Manage and develop one Product Designer, and contribute to raising the bar for the broader design practice
Requirements
8+ years of experience in product design, with a track record of leading complex, multi-workstream projects
Experience formally managing other designers
A portfolio showing end-to-end work across research and design for complex enterprise, operational, or mission-critical systems, with clear evidence of business impact
Expertise in interaction design, information architecture, and UX research with a high bar for visual design quality
Exceptional written and verbal communication skills, with the ability to translate research insights and design rationale into clear, compelling narratives for executive, cross-functional, and technical audiences
Experience with autonomous technology, hardware-software integrated products, or physical supply chain logistics
Demonstrated ability to use AI across the design lifecycle without losing judgment
The base salary range for this position is $189K-$274K per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.
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Working at Aurora At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.
We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.
Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom .
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