Job Description
The Senior Manager of Fleet Maintenance Operations at Aurora is responsible for maximizing fleet uptime, developing maintenance strategies, managing third-party vendors, and leading a geographically dispersed team to support autonomous vehicle operations and logistics services.
Key Responsibilities
- Maximize fleet utilization and uptime for autonomous vehicles, trailers, and auxiliary assets.
- Lead and manage a geographically dispersed team of operations professionals and technicians.
- Develop and implement strategies supporting the commercial delivery of logistics services.
- Establish and govern the Third Party Maintenance (TPM) strategy and framework.
- Develop processes for selecting, onboarding, and integrating TPM providers.
- Ensure service level agreements (SLAs) and contracts align with operational needs.
- Oversee the implementation of maintenance and service for the fleet, including Aurora Driver kits.
- Monitor vendor performance, manage vendor finances, and ensure compliance with SLAs.
- Act as the escalation point for operational issues related to TPM and drive resolution.
- Develop and track metrics for service uptime, reliability, and asset utilization.
- Create and implement Standard Operating Procedures (SOPs) to improve efficiency.
- Collaborate with cross-functional teams to communicate field feedback and improve operations.
Requirements
- 10 years of experience leading and motivating an operations team through significant change and high customer expectations.
- Experience working in a highly technical environment, including managing technicians and reliability engineers.
- Experience working in the remote support model supporting users fleet from a remote location.
- Demonstrated ability to motivate and empathize with a disparate population of employees working 24/7/365.
- Strong ability to communicate succinctly and effectively to various global audiences, from engineers to partners to C-level executives.
- Master collaborator with impeccable attention to detail and organization, able to influence, motivate, and generate goodwill with teammates while juggling multiple projects at once.
- Strong ownership and bias for action, able to work independently to drive progress.
- Experience building project plans and roadmaps with clear dependency management.
Benefits & Perks
Compensation/salary range: $160,000 - $225,000 per year
Annual bonus
Equity compensation
Benefits (unspecified)
Ready to Apply?
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