• Demonstrates an effort to learn about all business functions supported by assigned applications; becoming an IT expert in each business area supported.
• Mentor and coach the development of staff.
• Understands and demonstrates project management leadership skills.
• Assumes leadership responsibilities when assigned, delegating work, and providing the appropriate follow through.
• Understands economics of projects (cost of development compared with value obtained).
• Assists project prioritization efforts by interviewing the requestor to learn about each new project assigned, creating a high-level Project Description and estimating Planned Hours for the project, and entering both the Project Description and Planned Hours into the appropriate tracking tool.
• Creates project Scope and Requirements documentation (internal projects) or Statements of Work (external projects) as required.
• Delivers, follows up, and modifies Scope and Requirements or Statements of Work until approved or cancelled.
• Designs, programs/develops, and modifies software systems, applications, and tools, both existing and potentially new in the future.
• Lead the technical consultative process between users and other information technology staff to identify user problems, configure system processes, enhance, and develop current system functions.
• Flexible with changes in deadlines and unexpected assignments.
• Communicates effectively and professionally, both orally and in writing.
• Manages external client relationships assigned including periodic project status updates, Statement of Work preparation and tracking, client testing, implementation planning, implementation confirmation, and client approval.
• Keeps shareholders informed of situations, possible risks, or incidents in a timely manner and addresses these before they become crises.
• Supports assigned applications, following up and completing Help Desk tickets assigned, correcting application bugs, creating projects for new requests, and documenting corrective action taken.
• Enters or assists users to enter Help Desk tickets, Internal Development projects and External.
• Development projects into the appropriate tracking tool(s).
• Develops application changes utilizing approved software language and/or tools for each application.
• Works with users and/or Quality Assurance personnel to complete multiple iterations of testing until approved by all parties as required.
• Creates or assists with creation of user documentation and marketing details when assigned.
• Documents newly discovered technical knowledge and shares with all appropriate team members.
• Documents technical application details as requested.
• Stays current with technical knowledge of new and changing technologies and brings suggestions to the team for discussion and review.
• Be aware that the firm is subject to professional standards.
• Understands, follows, and complies with the Firm’s policies, procedures, and work rules.
• Ability to work hours necessary to meet deadlines for work assigned.
• Follows departmental policies and procedures with regard to all assignments.
• Be aware that the firm is subject to professional standards.
• Performs various other tasks as assigned that may not fall within the scope of this job description.
• Ten or more (10+) years of progressively complex application development.
• Experience with relational database design.
• Experienced in application development utilizing one or more of the following as individually required:
• Eclipse, Java, JavaScript, HTML
• Linux
• Apache Tomcat
• Visual Studio, VB.NET, ASP.NET, C#
• Microsoft SQL Server
• SQL Server Reporting Services
• SQL Server Integration Services
• SharePoint
• Crystal Reports
• GeneXus™
• IBM System i CL, RPG II, III, or ILE
• College degree with major in IT, Accounting, or other related business field.
• Experience creating and utilizing web services.
• Experience with performance tuning techniques and load balancing techniques.
• Experience with successful user interface design for web applications.
• Experience with security best practices for application development.
• Occasional same day travel for work at client’s offices, meetings, and seminars.
• Occasional out-of-town travel with overnight stay for work at client’s offices, meetings, or seminars.
• Increased workload required during certain times of the year.
• General office working conditions.