Quality Engineers on the Connected Ecosystem team are responsible for validating the integration of a wide variety of smart home devices within Alarm.com’s ecosystem.
Key Responsibilities
You take ownership of assigned features or systems and proactively identify quality risks
You independently investigate issues, gather data, and propose next steps before escalating
You produce clear, actionable test documentation and bug reports
You continuously expand your technical understanding of the system under test
You collaborate effectively with engineering, product, and other QA teams to drive quality forward
Develop a strong understanding of product functionality, system architecture, and data flow
Write, execute, and maintain test plans, test cases, and supporting documentation
Perform manual end‑to‑end testing across hardware, firmware, software, and network components
Identify, log, track, and follow defects through resolution
Write high‑quality, detailed, and reproducible bug reports
Analyze logs, metrics, and system data to troubleshoot and identify root causes
Set up, configure, and maintain test environments, devices, and equipment
Triage urgent or high‑impact issues, prioritize appropriately, and propose solutions
Configure, maintain, and monitor test automation setups where applicable
Assess risk and determine appropriate test strategy based on system complexity and impact
Collaborate closely with developers, product managers, and other engineering teams
Continuously look for opportunities to improve test coverage, tooling, and processes
Other duties as assigned
Requirements
Exposure to test automation frameworks or tools
Familiarity with at least one programming or scripting language (e.g., Python, Java, JavaScript, C#, etc.)
Experience analyzing logs, system data, or network traffic
Exposure to IoT, embedded, or distributed systems
Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
Benefits & Perks
Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week .
Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.
Ready to Apply?
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