Job Description
The International Project Management Team is a rapidly growing service offering at Alarm.com.
Key Responsibilities
- Project Managers are responsible for ensuring complex service and product launches meet customer expectations and align with regional market needs and requirements. They coordinate in-region project strategy and execution and lead efforts to resolve complex service, product, and platform release planning challenges that impact business and field operations.
- As a Project Manager, you will work as part of a driven, collaborative team to apply project management discipline to complex international launches and initiatives.
- Your mission is to synthesize disconnected inputs - opinions, requests, technical constraints, and business requirements - into cohesive, executable plans that drive successful outcomes.
- Project Managers are hands-on problem solvers who immerse themselves in our customers’ most intricate business needs and take ownership of executing complex international service and product launches. They actively work through ambiguity and challenges to drive launch success, often operating with a high degree of discipline and grit. At times, Project Managers may be embedded with Alarm.com internal operations and product teams. The role requires curiosity, strong analytical thinking, sound product intuition, a structured and disciplined approach to execution, resilience in the face of obstacles, and a high degree of empathy to drive issues to resolution.
- Develop deep technical knowledge of Alarm.com architecture and solutions, applying strong analytical and quantitative problem-solving skills to complex initiatives.
- Design, develop, and manage detailed project plans in a fast-paced, dynamic environment with multiple parallel workstreams.
- Lead key stakeholders in defining project scope and gathering accurate, complete business and technical requirements.
- Create and manage cost estimates, milestones, dependencies, and resource requirements to ensure successful project delivery.
- Coordinate cross-functional teams to execute on technical requirements, enhancements, and bug fixes aligned with service launch timelines.
- Coordinate closely with cross-functional teams - including field ops, legal, sales operations, certifications, localization, training, account management, technical account management, support, and marketing - to plan and execute global product deployments across international markets.
- Proactively identify, communicate, and mitigate risks to ensure projects are delivered on time and with high quality.
- Ensure projects are thoroughly documented to support transparency, continuity, and risk mitigation.
- Build strong relationships with internal teams, partners, and stakeholders to ensure delivery against commitments.
- Interface with senior leadership and customers as needed, representing Alarm.com on significant project matters.
- Provide clear, concise project status updates and reporting to leadership, internal and external stakeholders.
- Other duties as assigned.
Benefits & Perks
- Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
- Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
- Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
- Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
Ready to Apply?
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