Energy Services Analyst

AES is transforming into a customer-first, digitally focused clean energy provider. The Energy Services Analyst supports this transformation by helping administer the Electric Choice program, providing accurate supplier and customer support, producing timely analysis and reporting, strengthening business processes and controls, and improving the systems used to manage program activity. The role collaborates across internal teams and with external stakeholders to resolve issues, maintain reliable information, and deliver a consistent program experience.

• Knowledge of competitive retail electric markets, supplier operations, Electric Choice programs, or utility billing and enrollment processes.
• Experience with data visualization, reporting platforms, databases, SQL, automation, or other digital analytics tools.
• Experience gathering business requirements, performing user acceptance testing, and supporting system implementations or enhancements.
• Familiarity with utility regulatory requirements, compliance reporting, tariffs, market rules, or external regulatory filings.
• Strong problem-solving, process-improvement, project coordination, and stakeholder-management skills.
• Ability to manage multiple priorities independently while maintaining a customer-first mindset and strong attention to detail.