Sr Architect Staff, Customer Digital Solutions

AEP

Columbus, OH

Full Time

Posted September 30, 2026

$123k - $175k· Est.

Utilities

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Listing evidence and provenance

Source: workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 1, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Utilities
Pay provenance: Estimated benchmark; not employer-provided

Job Description

Job Posting End Date
10-12-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The Sr Architect Staff, Customer Digital Solutions defines and governs the technology architecture, capability strategy, AI-enabled delivery model, and multi-year roadmap for the Customer Digital Platforms portfolio. This leader connects business strategy, customer experience, product direction, enterprise architecture, engineering practices, and portfolio execution across web, mobile, chat, call center technology, and Gigawatt Customer.
A central responsibility is defining, implementing, and continuously improving an AI-Driven Development Lifecycle (AI-DLC). The AI-DLC embeds AI across inception, architecture, construction, testing, deployment, production operations, and continuous learning while maintaining clear human accountability for quality, security, risk, architecture, and production decisions.
The Sr Architect Staff works in close partnership with Product, Engineering, DevSecOps, Security, Observability, Operations, Enterprise Architecture, and business stakeholders to create one connected, secure, resilient, and continuously improving customer technology ecosystem.