Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed November 13, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Utilities
- Pay provenance
- Estimated benchmark; not employer-provided
Job Description
11-20-2026
Key Responsibilities
- Under moderate supervision compose, prepare, review and/or process joint use documents working knowledge assure completeness, accuracy and compliance with company and governmental requirements.
- Maintain records and files of these documents/reports in accordance with standard operating procedures as outlined in agreements. Compile backup and reports from records and request information from internal and external customers, as required.
- Major responsibilities: under moderate to limited supervision, compose, prepare, review and/or process documents which require some independent analysis, exercising moderate judgment and good working knowledge of company and/or department work procedures obtain, assemble and organize data for use by supervisor or others establish and maintain filing and record keeping systems, answer customer and follow up on routine inquiries as required, maintain confidentiality of company matters and data as required.
- Communication and interpersonal skills: effectively and clearly communicates instructions, ideas and department procedures and policies to customers in person, by telephone or by written or electronic means, works effectively as a team member within department and, due to knowledge and expertise, participates on inter-department teams as requested.
- Customer focus: anticipates needs of customers, management, and department, providing recommendations for procedure revisions and efficiencies that improve customer service. Answer all customer inquiries timely and accurately, complete proposals within allotted time frames, and follow up on routine issues as required.
- Problem solving and initiative: uses independent judgment, initiative and knowledge of department and company needs and goals in accomplishing work assignments, reviews, initiates and recommends corrective actions or improvements to administrative practices, informally recruits others inside and outside of department who are knowledgeable to assist in resolving administrative, clerical and technical issues.
Requirements
- High school graduate or GED.
- Minimum of 2-4 yrs clerical experience.
- Experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
- Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
- Displays good analytical and problem solving skills.Demonstrated proficiency with computers and the use of office oriented software products.
Ready to Apply?
Apply directly on AEP's site
Get new power and energy jobs weekly
New jobs across data centers, grid, nuclear, storage, generation, and renewables. One email a week.
Job Alerts
Get alerts for jobs like this one