Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed November 5, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Utilities
- Pay provenance
- Employer-provided pay
Job Description
11-15-2026
Key Responsibilities
- Establishes and maintains high-level relationships with key decision makers of the OPCO's most complex and influential assigned strategic account customers. Is responsible for the retention, expansion, and overall satisfaction of that client base.
- Provides a 'single point-of-contact within the AEP organization to resolve critical issues with key decision makers within the operating company.
- Proactively manage and be ultimately responsible for the development and successful implementation of strategic programs and offerings, developing new business, providing exceptional customer service, contract development and negotiation, building long-term business relationships with executive level decision makers, new service issues, and various account management initiatives.
- Interface with engineers, the energy efficiency group, the Economic Development group and various AEP and operating company business units to meet stated goals and objectives.
- Develop strategies to market a variety of products and services to customers in various identified industry segments.
- Develop a program of work to conduct marketing outreach to these customers.
- The program of work should include prioritization of outreach, key targets for the various services and product offerings, value propositions, etc.
- Works with and engages the operating companies' leadership (at the executive, regulatory, operations & customer service level) with various issues that may affect the assigned key accounts.
- Promotes and supports operating company energy efficiency/demand response programs system wide to assigned key accounts.
- Promotes and supports operating company energy conversion programs with assigned key accounts.
Requirements
- Education: Bachelor's degree in Finance, Business, Engineering, Communications or other related field. Experience: 8 years experience in customer account management, business or economic development. Utility industry experience preferred.
- Licenses/Certifications: Advanced degree or professional certification required, ex Professional Engineer (PE), Certified Energy Manager (CEM), Project Management Professional (PMP), Masters Business Administration (MBA), Juris Doctorate (JD), Certified Associate Project Manager
- Demonstrated communications and presentation skills.
- Excellent written and verbal communications skills.
- Must be able to travel to various locations for extended periods and work late into the evenings.
- Must possess demonstrated ability to successfully build strategic internal and external relationships, possess political acumen, and display strong initiative to manage resource , projects and issues across business units, committees and task forces (both internal and external to the Company ).
- Demonstrated successful leadership.
Ready to Apply?
Apply directly on AEP's site
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