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Customer Service Advisor - Energy - Leicester

Octopus Energy
Posted March 24, 2025

Leicester, United Kingdom

Energy Management

$24,000 - $24,000

Full Time

Job Description

The Customer Service Advisor role involves engaging in meaningful conversations and problem-solving to improve energy services for customers and the environment, within a dynamic and supportive team in Leicester.

Responsibilities

  • Engage in real conversations with customers to address their energy-related inquiries.
  • Provide effective problem-solving solutions for customer issues.
  • Collaborate with team members to tackle challenges and improve customer experience.

Requirements

  • Location - Central Leicester
  • Immediate starters required
  • Salary - 24,000
  • Hours - Full Time

Benefits

  • Salary - 24,000
  • Full Time hours
  • Hybrid working for those out of training performing well, you can WFH 2 days
  • EV salary sacrifice drive electric save
  • Cycle-to-work scheme
  • Share options own a little piece of the pie
  • Fully stocked kitchens snacks fuel happiness
  • Weekly Family Dinner catch-ups

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