DC DevOps Engineer
Pure StoragePosted February 25, 2025
Santa Clara, California
Energy Storage$145k - $180k
Full Time
Job Description
The job involves working as a DevOps Engineer responsible for deploying, troubleshooting, and maintaining server operations in a data center environment, ensuring optimal performance and quick resolution of hardware issues while collaborating with the datacenter operations team.
Responsibilities
- •Deploy, troubleshoot, and repair server hardware.
- •Monitor task queue and assist with ticket resolution.
- •Provide post hardware repair support in the datacenter.
- •Administer physical and virtual servers, storage, and network configurations.
- •Ensure service delivery SLAs and validate infrastructure performance.
- •Automate tasks using platforms like Ansible and Puppet.
- •Document processes and maintain technical documentation.
- •Mentor and provide cross-training to peers.
- •Troubleshoot hardware, software, and network issues.
- •Communicate infrastructure maintenance schedules to users.
- •Implement infrastructure solutions to meet customer expectations.
Requirements
- •Strong hands-on working knowledge of Linux scripting, preferably in Python or Ansible programming.
- •Understanding of networking and storage infrastructure.
- •Experience managing a Jira ticket queue, troubleshooting hardware failure issues, applying appropriate repair steps, and validating hardware to send back out to the production fleet.
- •Ability to communicate extensively with the datacenter operations teams to resolve hardware issues.
- •Experience maintaining and contributing technical documentation, troubleshooting manuals, and run books to an internal wiki.
- •Familiarity with hardware from vendors like Cisco, Brocade, and Supermicro.
- •Proven experience as a DevOps Engineer, System Operator, Administrator, or similar role.
- •Ability to take ownership of issues that arise from various hardware and software problems and follow them to resolution.
- •Must be detail-oriented and a well-organized self-starter.
- •Excellent interpersonal and teamwork skills.
- •Good written and verbal communication skills.
- •Ability to explain complicated hardware issues, hardware configurations, and BIOS configurations.
- •Resourcefulness and problem-solving aptitude.
- •Ability to work from the Santa Clara, CA office in compliance with Pure's policies.
Benefits
- •Annual base salary range of $145,000 - $180,000
- •In-office work schedule
- •Flexible time off
- •Wellness resources
- •Company-sponsored team events
- •Incentive pay and/or equity
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