Client Operations Manager
SwordPosted February 25, 2025
Location not specified
Not SpecifiedFull Time
Job Description
The Client Operations Manager at Sword Health will lead the centralization and management of client requests from the Customer Success team, ensuring efficient coordination and implementation across multiple internal teams to deliver exceptional outcomes for clients.
Responsibilities
- •Centralize and manage client requests from the Customer Success team.
- •Ensure efficient coordination and implementation of client requests across internal teams.
- •Streamline operations and foster cross-functional collaboration to deliver exceptional client outcomes.
Requirements
- •Candidates must possess a valid EU visa and be based in Portugal.
- •Experience in centralizing and managing client requests received from a Customer Success team.
- •Expertise in streamlining operations and fostering cross-functional collaboration.
- •Ability to thrive in fast-paced environments and demonstrate passion for operational excellence.
Benefits
- •Health, dental and vision insurance
- •Meal allowance
- •Equity shares
- •Remote work allowance
- •Flexible working hours
- •Work from home
- •Unlimited vacation
- •Snacks and beverages
- •English class
- •Unlimited access to our Learning Platform
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