Associate Client Delivery Lead (m/f/d)
KrakenPosted February 25, 2025
Milan, Lombardy
Energy ManagementFull Time
Job Description
The Associate Client Delivery Lead will manage technology transformation projects for European enterprise clients, focusing on migrating to the Kraken platform and addressing long-term technology needs. This role involves collaborating with clients and internal teams to deliver innovative solutions and improve operational processes in the energy sector.
Responsibilities
- •Manage technology domain for client projects, focusing on billing, finance, and communications.
- •Support European enterprise clients through technology transformation and long-term migration projects.
- •Collaborate with technology and operational teams to deliver client project results.
- •Understand client needs and refine solutions leveraging existing and new capabilities.
- •Innovate improvements by integrating technology, people, and processes.
- •Assist clients in adapting to Kraken's development style.
- •Work closely with product managers and developers to communicate client development needs.
Requirements
- •Direct responsibility managing a tech domain (billing, finance, communications) for client projects.
- •Experience in managing long-term technology requirements or migrating onto a technology platform.
- •Ability to work in partnership with technology and operational teams.
- •Understanding of how the Kraken platform works and ability to refine solutions based on client requests.
- •Capability to bring technology, people, and processes together to innovate improvements for clients.
- •Support clients in adapting to ways of working aligned with Kraken's development style.
- •Ability to work closely with product managers and developers to request development needs.
- •Fluency in English, as evidenced by the requirement to submit CV in English.
Benefits
- •Equal opportunity employer
- •Inclusive work environment
- •Customization of interview process for comfort
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