Responsibilities

• Oversee 6-8 Residential Energy Specialists and Sr. Residential Energy Specialists
• Meet and exceed all personal and team targets
• Coach, mentor and train new specialists on best practices in sales
• Assist team members with sales activities, including performing daily ride-alongs and work-with, managing escalating customer inquiries, and following up on customer cancellations
• Organize and oversee lead generation activities for the team
• Speak with potential customers about PosiGen’s clean energy solutions
• Review team member scorecards and work with the Sales Manager to suggest training and coaching to improve individual performance
• Collaborate with Telemarketing professionals to confirm in-home appointments
• Participate in community events, displays, and collateral
• Host and conduct in-home solar events for 10 or more people
• Help homeowners to execute documents and provide the necessary information to go solar
• Assist with qualifying homeowners for additional incentives and obtaining the necessary paperwork for incentive attainment
• Provide a high level of customer service throughout the customer’s lifecycle
• Actively contact happy customers for referral opportunities