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Service Engineering Implementation Leader (Findlay Township, PA)

Ge Vestas

Findlay Township, Pennsylvania, United States of America

Remote

Energy Efficiency

Operations & Maintenance

68 days ago

$0 - $0

About Ge Vestas

GE Vernova’s Power Conversion business provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work with some of the world’s major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.

About the Role

Service engineering implementation leader covering pre-delivery, delivery and post-delivery customer issues for PC NAM marine projects.

Responsibilities

  • Influence the development of strategy for the area of responsibility, including development of field service resources and continuous improvement of processes.
  • Provide interface support and advice between services CMU OTR teams and field services teams to define and control the FSE scope of work.
  • Provide on-site support where necessary to assist in customer interface, especially during an end of phase process.
  • Develop / improve procedures for sitework phases of upgrades.
  • Follow-up on CMUs to ensure that quality standards have been met.
  • Provide technical assistance to fleet support functions as required.
  • Provide mentorship for new field service personnel.
  • Interprets trends in post-delivery engineering support and recommends focus areas to improve products, processes or services.
  • Uses technical knowledge and best judgment to make decisions to manage complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
  • Has ability to assess quality of information given and ask pertinent questions to stakeholders.
  • Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
  • Uses multiple internal and some external sources outside of own function to help arrive at a decision.

Requirements

  • customer engineering
  • project management
  • marine services
  • power systems
  • product management

Benefits