Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future.
About the Role
The primary purpose of the Area Services Manager is to act as a support interface with all Energy Storage projects across a defined Region.
Responsibilities
Drive and own O&M Service Business performance across key business metrics (Safety, Finance, Maint etc.).
Own the service relationship with the customer through maintaining clear lines of communication, knowledge and execution of the contract.
Own the safety culture, building on established Fluence safety management system (SMS).
Owning the regional income state performance, including budget development in consultation with Global Services Lead.
Drive proactive and reactive maintenance execution in Fluence Energy managed projects defined asset management strategies while incorporating a continuous improvement approach.
Manage multiple 3rd party service vendors in the safe execution of O&M services across contracted projects.
Identify new issues affecting product performance or Fluence Energy Service and Support business performance, develop plans for resolution, socialize, execute resolution, and follow up to ensure sustainable.
Support/Lead/Facilitate internal and external Root Cause Analysis and Management of Change Activities.
Facilitate site support by supporting global services OEM suppliers’ management.
Assist in the development & deployment of asset management strategies for customer assets.
Lead Battery Energy Storage Array O&M training efforts of new owners and 3rd party service providers.