Job Description
The Senior Director of eCommerce will lead the growth of Pendulum's direct-to-consumer business by developing and executing strategies to scale revenue, enhance digital customer experiences, and build a subscription-based microbiome product platform in a fast-paced, mission-driven environment.
Key Responsibilities
- Develop and execute comprehensive eCommerce strategy to drive business growth
- Create digital customer experiences that effectively communicate complex scientific information
- Manage cross-functional teams to ensure alignment and accountability
- Scale revenue and manage P&L in B2C health and wellness eCommerce
- Build and grow subscription-based business models
- Analyze performance metrics to optimize revenue, customer acquisition, and operational efficiency
Requirements
- Bring 8 years of eCommerce experience with a proven track record of scaling 9-figure revenue in B2C health wellness.
- Have direct P L management experience in B2C health wellness.
- Have success in building subscription businesses.
- Develop and execute comprehensive eCommerce strategy.
- Create exceptional digital experiences that translate complex science into compelling customer journeys.
- Drive cross-functional alignment while fostering a culture of accountability.
- Possess strong analytical capabilities.
- Have technical proficiency relevant to eCommerce operations.
- Have startup experience.
- Have at least 4 years of people management experience.
- Success will be measured through revenue growth, P L performance, and customer acquisition efficiency.
Benefits & Perks
Compensation/salary range (not specified)
Work schedule (not specified)
Work environment perks (collaborative, nimble, inspiring environment)
Opportunity to make a global impact on health and well-being
Chance to work in a fast-growing, mission-driven company
Potential for professional growth and leadership experience in a startup setting
Ready to Apply?
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