Job Description
The Technical Account Manager will lead strategic technical relationships with energy and utility clients, driving technical engagement, value realization, and strategic alignment to support the company's mission of creating a sustainable, AI-driven energy management platform.
Key Responsibilities
- Lead strategic technical relationships with utility and energy clients
- Drive deep technical engagement, value realization, and strategic alignment across accounts
- Act as a liaison and advocate for clients to ensure a positive technical experience
Requirements
- Lead strategic technical relationships with some of Kraken’s largest utility and energy clients, demonstrating experience in managing high-impact technical accounts.
- Work with the Client Partner and Client Engineering teams to drive deep technical engagement, value realization, and strategic alignment across accounts.
- Possess strong knowledge of enterprise architecture and technical guidance to drive value realization for energy management solutions.
- Have experience in providing day-to-day technical experience, acting as a liaison, and advocating for clients within a technical environment.
- Demonstrate the ability to build and maintain executive technical relationships with clients.
- Possess a comprehensive understanding of energy management systems, including Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications.
- Have a proven track record of working in a technology, transformation, or sustainability-related role within the energy or utility sector.
- Possess excellent communication skills to effectively engage with clients and internal teams at various organizational levels.
- Have a minimum of 3 years of experience in a technical account management, enterprise architecture, or similar client-facing role in the energy or technology industry.
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks include being a certified Great Place to Work in multiple countries and recognition as one of the Best Workplaces on Glassdoor with a score of 4.7
Inclusive and accommodating interview process upon request
Ready to Apply?
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