Job Description
A Business Manager for Operations Globalization oversees global business functions, including cloud operations, contractor support, and product localization efforts, to ensure products meet international market needs and support global growth initiatives.
Key Responsibilities
- Support global business functions through product management, software engineering, solutions, and R&D teams across regions
- Oversee cloud account usage, cost analysis, and provide optimization strategies
- Manage onboarding, separation, and operational support for non-Esri personnel and partners
- Administer and track Non-Esri Partner Program participants and related resource allocations
- Develop and maintain documentation for product releases and lifecycle updates
- Manage annual spend plans aligned with organizational goals
- Lead cross-functional globalization initiatives including Accessibility, Localization, Internationalization, and Nationalization
- Identify new global business opportunities and support regional product strategies
- Collaborate with various teams to incorporate customer feedback into global product planning
- Ensure scalability and compliance of products for international markets
Requirements
- Eight (8) years of experience in business operations, globalization, or cloud management roles.
- Experience mentoring, motivating, and leading a team.
- Strong analytical and problem-solving skills with demonstrated experience in cost modeling, negotiation, and business planning.
- Excellent interpersonal and communication skills, with the ability to work across diverse, global teams.
- Experience managing multiple cross-functional projects simultaneously.
- Bachelor's degree in Business Administration, Management, or a related field.
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave annually
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Ready to Apply?
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