Job Description
This role involves working closely with customers and cross-functional teams to develop and enhance Business Apps within the Celonis Process Intelligence Platform, focusing on improving customer-facing processes in areas like Customer Service, Marketing, Sales, and Commerce through solution design, product development, and innovation.
Key Responsibilities
- Work closely with customers to understand their pain points in Customer Service, Marketing, Sales, and Commerce.
- Identify and develop new solutions to address customer pain points.
- Participate in all stages of the product development lifecycle from ideation to scaling solutions.
- Utilize the Celonis Process Intelligence Platform to create innovative solutions for the Front Office.
- Collaborate with platform product managers and engineers to influence feature development.
- Work with UX teams to define user experience for products.
Requirements
- 1-2 years of experience in Solution Engineering, IT, Implementation Consulting, Business Analytics, or comparable roles
- Expertise in data analysis including with tools native to the Celonis platform such as SQL, PQL, and Python
- Experience with Front Office Solutions such as Customer Relationship Management (CRM), Sales and Service Automation Software, Marketing and Commerce Platforms, Communication Software Systems, or Customer Experience Platforms is a plus
- Excellent planning and organizational skills with project management experience
- Creativity in problem solving, solution-oriented, self-motivated, able to work independently and collaborate well within and outside the team
- Excellent verbal and written communication skills and the willingness to work very closely with customers and cross-functional stakeholders
- Fluent in English
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to gym subsidies
counseling and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
Join Celonis and make an impact
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs